How to Resolve an Aircard that does not Appear as Installed
- Jan 5, 2016
- Author: Sierra Wireless
This article explains why an aircard may not appear as installed in the oMG's LCI and how to resolve this issue.
Sometimes an aircard that has been installed in an oMG is not immediately detected by the gateway. In this circumstance, navigating to the Devices->Cellular tab in the LCI reveals that the "Installed" checkbox for the aircard is unchecked.
This typically occurs because the aircard is resetting and the recovery process has not yet completed. The status can be updated using the following methods:
1. Navigate to the Status->WAN tab and select Self->Update or click Update.
2. Navigate to the Status->General tab and click Update.
This typically occurs because the aircard is resetting and the recovery process has not yet completed. The status can be updated using the following methods:
1. Navigate to the Status->WAN tab and select Self->Update or click Update.
2. Navigate to the Status->General tab and click Update.